How to piss off your customers
I was just reading this article in HWM (Hardwaremag) about how to kill your existing customers. It was basically this swipe against Singnet for dropping the prices for their broadband internet plans and laughing at existing customers who already had signed for a 2 year contract under a more expensive rate. A memorable quote: "a Liquidated Charge of S$630 would be applicable, and that Singnet seeks your understanding that this Liquidated Charge is not targeted specifically at you or any other subscriber in particular". Okay it may not be what Singnet typed exactly. But it still gets on my nerves knowing that the suckers who had the misfortune of signing an earlier plan would be left forsaken, hung out to dry. I'll probably just sign up for Starhub after my contract ends.
I realise it's been quite some time since I last blogged. It's not that I haven't been wanting to blog. So often I'm on this page, typing my sentences out and I just feel at a loss for words. So I close the window, deleting the few already penned out sentences.
Falling sick is bad. I don't understand why I always stay awake in the middle of the night when I feel sick. And I know I'm sick, not just feeling cold or uncomfortable or something. But there's something in me telling me that I'm sick. So last Thursday, I stayed up from 3.15am all the way till when I saw the doctor in the morning at 8am. Medicine has a wonderous effect of making me drowsy. Haha. It's sort of feeling high. Everything seems to be floating about and you don't feel yourself. No, it's not a good feeling.
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